Goldfinch Media Labs Limited ("We") are committed to protecting and respecting your privacy.
This policy together with our Terms and Conditions any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of the Data Protection Act 1998, and the General Data Protection Regulation (GDPR) (EU) 2016/679, the data controller is Goldfinch Media Labs of 123 Regents Park Road, London NW1 8BE
Our nominated representative for the purpose of the Act is Philip McKenzie
We may collect and process the following data about you:
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our Content Providers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
|Google Analytics||_utma _utmb _utmc _utmz||These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see Google's Privacy Overview|
|CloudFlare||__cfduid||In order to protect our website from security threats and to boost its performance, we use CloudFlare. The "__cfduid" cookie is set by the CloudFlare service. For more info see Cloudflare|
|Session||_birdbox_session||Essential cookie to maintain your current session on our site.|
|User||user_credentials||Essential cookie to enable you to log in to our site for personalised use and access to your purchases.|
|Support Desk||multitouch _ap_utma _ap_utmb _ap_utmz||These cookies are used by our customer support site to improve your user experience while seeking help via http://support.birdbox.film. These cookies are set by Google Analytics.|
|Age||user_age||Optional cookie to allow our site to remember your age for access to content with age-related ratings. You must confirm acceptance of this cookie before it is set.|
|Birthdate||user_birthdate||Optional cookie to allow our site to remember your age for access to content with age-related ratings. You must confirm acceptance of this cookie before it is set.|
|Affiliate||birdbox_affiliate||This cookie is set by birdbox.film in order to track sales referrals. Your personal information is not shared with the referer.|
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email or SMS.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please un-tick the relevant box situated on the form on which we collect your data.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected]
Our site may, from time to time, contain links to and from the websites of our partner networks, Content Providers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Effective date: 11th December 2019
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